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NORTHERN COCHISE COMMUNITY HOSPITAL
Incident Response Guide: Information Technology (IT) Failure
Mission
- To provide for business continuity and availability of essential automated systems for the hospital in the event of a massive or sustained information technology failure, cyber-systems compromise, or deliberate attack.
Directions
- Read this entire response guide and review the Hospital Incident Management Team Activation Chart.
- Use this response guide as a checklist to ensure all tasks are addressed and completed.
Objectives
- Maintain patient care capabilities.
- Isolate and repair affected information technology systems.
- Notify affected end user supervisory personnel and provide directed guidance on information technology systems use.
- Restore automated systems and services.
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